We are committed to safeguarding your personal information in line with all applicable laws and any information, which is either held by us or which you provide to us will be regarded by us as personal information and will be treated confidentially.
Collecting personal data
We collect your personal data if you sign up to receive news from us. Data is collected by Hubspot on our behalf. These records are held by Hubspot. The Hubspot privacy statement is available here: https://legal.hubspot.com/privacy-policy
We also collect your personal data if you sign up to buy tickets from us. Data is also collected by Hubspot on our behalf. These records are held by Hubspot.
If you choose to get in touch with us via our contact page, this will launch your email client. By voluntarily submitting an email to us we will collect the information you choose to provide within your email (email address, name and any other information you deem relevant) which will be used to send you the information you have requested.
None of the information sent via the above methods (email or forms) will be retained in databases on our website.
We will not share your information with any third parties or use it to send you unsolicited communications from us.
Requesting information we hold about you
If you have submitted information to us, you may get in touch at any time to ask for a copy of the information we hold about you and to have any mistakes corrected or apply any updates.
Protecting your personal information and data retention
Personal information disclosed to us is not retained within databases on our website. It is kept secure, accurate and up to date within our GDPR compliant CRM software. We retain this information inline with our Data Retention Policy for so long as is necessary for the purposes for which it is used.
Third party website links
We may direct you to third party websites from content within our site.
Please note, we cannot be held responsible for the content of linked websites, any use of these sites, or the privacy practices of these websites.
Whilst this site does not contain explicit or sensitive content, it is not intended for children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to contact us, please get your parent or guardian to do so on your behalf.
A cookie is a small text file that is stored on your computer or mobile device when you visit a website – we use these to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies we need your permission.
Details of the cookies used on our website are provided below:
|This cookie can be set to prevent the tracking code from sending any information to HubSpot. It contains the string "yes". It expires in 6 months.|
|This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. It contains the string "yes" or "no". It expires in seven days.|
|This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies.|
|The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in 6 months.|
|This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. It expires in 6 months.|
|This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires in 30 minutes.|
|Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present. It expires at the end of the session.|
You can view and change your cookie settings at any time.
We sometimes embed photos and video content from websites such as flickr, instagram, facebook, linkedin, twitter, vimeo, and YouTube. Pages with this embedded content may present cookies from these websites.
Similarly, when you use one of the share buttons on this website, a cookie may be set by the service you have chosen to share content through. We do not control the dissemination of these cookies and we will not block cookies from those websites. You should check the relevant third party website for more information about these.
Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party advertising networks, social networks and analytics companies.
This website does not currently respond to DNT requests, however, you may opt-out of tracking on this website, including analytics, by following the instructions to opt-out of cookies above.
A uniform standard has not yet been adopted to determine how DNT requests should be interpreted and what actions should be taken by websites and third parties.
We will continue to review DNT and other new technologies and may adopt a DNT standard in the future.
By using our website, you consent to the processing of your personal information as described in this Privacy notice.
If you have any questions specifically about this Privacy notice or our privacy practices please email us or write to us at:
Innovation Zero, 7 Princes Square, Harrogate, England, HG1 1ND.
Changes to this Privacy notice
We reserve the right to amend this Privacy notice at any time and will post any revisions on this page.
Privacy notice review and effective date: 01 August 2022