Circulayo
Tap & Return
UCL Tap & Return
Description
Tap & Return is designed to make returning reusable packaging simple and rewarding for customers and businesses. By scanning the QR code on their product with a scanner and tapping their card, customers can quickly return items without needing any apps.
Fully customisable to your setup and operations, Tap & Return fits seamlessly into any reuse system, from single-site pilots to nationwide rollouts.
- Real-Time Return Data
Track when, where, and how items are returned, giving you valuable insights into user behaviour and return point performance. - Incentive-Based Engagement
Encourage higher return rates with built-in rewards, deposit refunds, or loyalty schemes tailored to your audience. - Return Anywhere, Anytime
Tap & Return works seamlessly across multiple locations, allowing customers to scan a QR code to find their nearest return point instantly.
Tap & Return makes returning and reusing effortless, helping to close the loop on waste and drive a more sustainable, circular future.
Overview
- Easy Returns
- Encourage Repeat Use
- Data Tracking and Reporting
- Incentivised Engagement

Description
UCL implemented our Tap & Return technology across their campus to encourage students to return reusable cups by offering a £1 deposit refund as an incentive.
In just four months, this initiative helped save over 256Kg of plastic and reduce more than 958Kg of CO2e, achieving an impressive 76% return rate for the reusable cups.