Energy is central to people’s lives and that brings an incredible responsibility. There are real challenges – in the short-term making energy more affordable and longer term, the urgent need to decarbonise our economy. By tackling these challenges together, we have the opportunity to deliver for customers and make a difference to our society. After spending over 20 years in HR and transformation roles for major international organisations, I joined in 2014 and undertook a number of roles before being appointed Chief People Officer for our UK business at the start of 2018 and more recently in 2023, taking over as CEO.